FLATLEY READ

The Challenge

Flatley Read is a woman-owned New York consulting firm specializing in community planning and environmental compliance. As the firm grew, its leadership team needed a more structured and proactive approach to HR and risk management responsibilities.

Workers’ Compensation tracking, compliance documentation, audit preparation, and policy updates were becoming increasingly time-consuming. Instead of focusing fully on client work and project delivery, leadership was often pulled into administrative follow-ups, paperwork, and compliance-related questions.

They needed a partner to help reduce administrative burden, improve organization, and ensure nothing fell through the cracks.

Our Solution

KEENA partnered with Flatley Read to streamline human resources and risk management processes through a more proactive, structured support model. Working closely with leadership, the team focused on improving communication, strengthening compliance practices, and simplifying day-to-day administration.

Key areas of support included:

• Establishing clear communication processes to track Workers’ Compensation cases from start to resolution.
• Conducting a comprehensive employee handbook review to identify compliance gaps and recommend updates.
• Providing ongoing HR guidance and education to support confident decision-making across the organization.
• Creating a more proactive workflow to reduce reactive follow-ups and administrative overload.

This approach helped shift Flatley Read from a reactive compliance model to a more organized, forward-looking HR support system.

The Results

The partnership delivered meaningful operational improvements for Flatley Read:

• Approximately 30 hours of administrative time saved through streamlined Workers’ Compensation management.
• Zero missed deadlines or penalties due to improved tracking and proactive reminders.
• An updated, compliant, and easier-to-use employee handbook.
• Greater confidence among leadership in managing HR and compliance responsibilities.

By reducing administrative friction and improving visibility across HR processes, KEENA helped Flatley Read operate more efficiently and focus more time on client service and strategic work.

PEO Services for New York Consulting Firm

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 “We truly appreciate the care and attention KEENA has given us. The reminders and proactive support have been extremely helpful, and the transition has been much smoother than we anticipated thanks to how responsive and on top of things the team has been.”